Our 100% Satisfaction Guarantee
At In n Out Garage Services, a DBA of Lar Construction and Remodeling (CSLB #1029787), we stand behind our work with a 100% satisfaction guarantee on all garage door repair and installation services across California. If you’re not completely satisfied with our service, we’ll make it right at no additional cost, subject to the terms below.
Terms and Conditions
- Eligibility: The guarantee applies to all services completed by our background-checked technicians, including repairs, installations, and maintenance, for both residential and commercial customers.
- Time frame: You must contact us within 30 days of service completion to report any dissatisfaction or issues.
- Resolution: We will assess the issue and, at our discretion, provide a free re-service, repair, or parts replacement to address the problem. If we cannot resolve the issue, a partial or full refund may be offered, up to the original service cost.
- Verification: Claims must be verifiable through service records or an on-site inspection.
Exclusions
- Damage caused by customer misuse, neglect, or external factors (e.g., accidents, natural disasters, or unauthorized modifications)
- Issues arising from pre-existing conditions not addressed during the original service.
- Services performed by non-authorized technicians or subcontractors not affiliated with In n Out Garage Services.
- Normal wear and tear or maintenance not covered by the original service agreement.
How to File a Claim
To file a warranty claim, contact us within 30 days of service completion:
- Phone: Call (888) 333-0386, Monday–Sunday, 9:00 AM–7:00 PM (closed Saturdays).
- Email: Send details to info@innoutgarage.com with your name, service date, and a description of the issue.
- In-Person: Visit us at 6117 Reseda Blvd #212 Tarzana, CA, to discuss your claim.
We’ll respond within 2 business days to schedule an assessment. For urgent issues, call us immediately for prompt assistance.
At In n Out Garage Services, your satisfaction is our priority. Contact us with any questions about our guarantee!